attach_money Payment Options
Thank you for choosing Lytle Veterinary Clinic, Inc. The mission of our clinic is to help our patients live longer and healthier lives through preventative medicine and client education. We believe that if our clients are knowledgeable about medical care for their pets, it will benefit the whole family. Using patience, compassion, and communication, we treat our patients and their owners with the respect they deserve.
An important part of the mission is making the cost of optimal care as easy and manageable for our clients as possible by offering several payment options.
Due to the pandemic and the heightened amount of appointment requests along with an increased number of last minute cancellations and no show appointments, we are implementing updates to our financial policy effective immediately.
Policy on Cancellations of Non-Surgical Appointments/No-show
When you do not show up for a scheduled appointment, it creates an unused appointment slot that could have been used for another patient. It is very important that you call within 24 hours in advance to cancel your appointment. If after hours please leave a message.
Effective February 14, 2022, any client who fails to show, cancels, or late reschedules of a non-surgical appointment and has not contacted our office with a 24-hour minimum notification of the scheduled appointment time will be charged a $26.00 No Show fee. This fee must be paid prior to your next appointment.
Any client who fails to show or cancels/ late reschedules a non-surgical appointment within a 24-hour notice a second time will be charged a $50.00 fee.
If a third No Show, cancellation, or late reschedule of a non-surgical appointment without 24-hour notice should occur a $50.00 no-show fee is charged and deposits will be required for all future appointments. The fee is charged to the client and is due at the time of the scheduling of the next office visit. If this continues and fees are not paid the client may be dismissed from Lytle Veterinary Clinic.
As a courtesy, when time allows, we make reminder calls. If you do not receive a reminder call, the above Policy will remain in effect.
Existing and New Clients
Deposit fee for examinations is $68.00, with non-routine exam fees priced accordingly. The deposit is refundable with a 24-hour minimum notification of cancellation or rescheduling of the scheduled appointment time.
Surgical and imaging appointments require a deposit of $100.00 to secure the appointment. The deposit is refundable with a 24-hour minimum notification of cancellation or rescheduling of the scheduled appointment time.
For larger, more comprehensive hospitalization plans, a 50% deposit of the estimated total is required upon admittance and start of diagnostics/treatments. If you choose to discontinue care before treatment is complete, you will receive a refund less the cost of care received.
Lytle Veterinary Clinic requires a $300.00 deposit with every drop-off to secure your Appointment and allow the clinic to run any necessary labs or any needed treatment.
For patients with insurance, we are happy to work with your carrier to maximize your benefit and provide you with the documentation you need to receive reimbursement for your treatment. All pet owners are responsible for submitting their claim to their own insurance carrier.
CareCredit™ works just like a credit card without the annual fee. For every purchase, you’ll receive 6 months interest-free, and low monthly payments. It takes just 5 minutes to complete an application and determine your approval.
Lytle Veterinary Clinic accepts many forms of payment. To maintain our gold-standard service, we require payment at the time of service.